Laboratory instrument support · Switzerland
Why LabChap is different
Resolution, not hours
We solve one root cause per intervention. Our incentive is clarity — not prolonging engagement.
Context-aware triage
Technical diagnosis paired with lab reality: urgency, budget, experience level, instrument criticality.
Adaptive to the person
Support depth matches user expertise — from assisted operators to independent experts. Empathy, structured.
Who we are
LabChap brings together a group of specialists who have worked inside research laboratories, in the field, and in technical infrastructure — and who share a common conviction: that instrument support in academia can be done better.
Laboratory Management
Former lab managers with direct experience running complex analytical instruments under research pressure, tight budgets, and institutional constraints.
Field technical expertise
Experienced field technicians with hands-on knowledge of instrument diagnostics, maintenance, and root-cause resolution across major analytical platforms.
Knowledge infrastructure
Database architects and IT specialists building the systems that make LabChap’s support structured, traceable, and improving over time — not dependent on individual memory.
What we offer
Platform Covered
IRMS
Peripherals and inlet systems
Elemental Analysers
Scientific Consulting
We offer consulting for research laboratories working with stable isotopes and IRMS platforms.
From method design to analytical troubleshooting, through sample preparation. All grounded in active research experience.

“Design support from inside the laboratory, and let context guide every technical decision.”
- LabChap Manifesto, v1.0
Join us!
We are building LabChap for academic labs in Switzerland. Contact us and we will reach out when we are ready.

